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Building a health product from 0→1 amid business uncertainty

2025-26  ·  Healthcare  ·  Application Design

I joined as founding designer and inherited a V0 app with no defined use cases and a 60% onboarding drop-off.

 

Working directly with the founder, I redefined what the app was for, first as a post-enrollment care tool, then as a free-challenge path from engagement to conversion, and redesigned the UX and strategy at each stage.

The work moved from just designing screens, to actually deciding what we built, why, and how the service had to work to aid the business.

Disciplines

0→1→10 Product Design

Product Strategy

Information Architecture

Interface Design

Service Design

Product Management

Qualitative Research & Usage Funnels​

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